Name
The Evolving Fan: Personalization and Digital Experience
Date & Time
Wednesday, July 8, 2026, 1:45 PM - 2:30 PM
Michael Gursha Nick Lawson Kevin McReynolds Bryan West
Description

Session Room B | DEGAS 1+2

Fan expectations are evolving rapidly in the digital age. This discussion explores how personalization, interactivity, and community engagement are redefining loyalty. Speakers from sports organizations and tech platforms will share tools and tactics that drive sustained fan relationships. Attendees will gain insights into content strategies, gamification, and real-time engagement. The conversation underscores the importance of authenticity and connection.